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Equine FAQ
How long will an equine physio session take?​
The initial physio consultation will take 60 minutes. This session involves the discussing the horses history, the primary assessment and an introduction to the treatments.
Follow up sessions are generally shorter - 45 - 60 minutes as we already have any understanding of the horse. The session will be primarily treatment and planning the next step in your horses treatment journey.
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How can I prepare for the session​
We ask that all horses are clean and dry in preparation for the session. We appreciate in winter this is a little harder but please do have them groomed ready for us to treat.
Treatment ideally takes place in a stable or secure yard. If this is not available then ideally we required somewhere undercover with a non slip surface incase of wet weather. ​
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Do you need to see the horse ridden​?
We do not need to see the horse ridden but like to see them walked and trotted up and/or lunged at each session. ​​
Do I need veterinary consent for my horse to have physiotherapy?
​If your horse is lame, or they are under the care of the vet with an on-going underlying condition, we will contact your veterinary practice to gain consent and the clinical history.
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If your horse is not lame, or have an underlying condition appointment is to focus on improving your horse’s performance, and they are not lame, veterinary consent is not required prior to treating.
Does my horse need a day off or can I ride afterwards?
We do advise that the horse has the following day off but this can vary as others may need a few days to adjust. This will be discussed with you at the session.
Why do I need to complete the registration form
All clients must complete the electronic registration form prior to the initial physiotherapy session. The registration form provides us with information about your horse as well as you, as the owner providing written consent for us to treat the animal.
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Do I need to be present whilst you treat my horse?
Yes we do require someone to be present throughout the horses treatment. We will need to see them trotted up or lunged at the start of the session and we may have questions to answer whilst we are assessing and treating the horse. ​
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How often will my horse need treatment?
This does depend on the reason for physiotherapy and the individual horse. For injury rehabilitation we may be advise regular treatment for the first few weeks and then as progress is made the time between sessions can be extended. Often for maintenance physiotherapy we advise treatment 8-12 weeks but again this does depend on the individual and work load/level
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How far do you travel?
CHAPPS physiotherapy covers prodominently Surrey and West Sussex. If you are out of this area please do get in touch as we may have clients in your area.
What form of payment do you accept?
We accept payment via BACS. Invoices are issued electronically via email.
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Do you accept insurance claims?
We do no accept payment from insurance companies. Please check with your insurance provider that physio is covered by your policy. Once the invoices has been settled by yourself you can claim this back from the insurance provider.